Returns & Exchanges
At Arabgamers.ae, we want you to be fully satisfied with your gaming gear, which is why we offer a 7-day return policy for unused items in their original packaging. If your electronics arrive defective or incorrect, our dedicated support team is here to ensure a quick and seamless resolution.
Return Process
- 1.Initiate Your Request
Contact our support team via email or WhatsApp within 7 days of delivery, providing your order number and clear photos of the item and its packaging.
- 2.Evaluation & Approval
Our technical team will review your request to ensure the product meets our return criteria, including original seal integrity and functional condition.
- 3.Schedule a Pickup
Once approved, we will coordinate with our courier partners to collect the item from your doorstep at a time that is convenient for you.
- 4.Receive Your Refund
After the returned item passes our final quality inspection, your refund will be processed back to your original payment method or issued as store credit.